Write a Rate Increase Explanation Letter

What You'll Get

A sympathetic, honest email explaining a premium increase to a client — one that keeps the relationship intact and reduces the chance they shop elsewhere out of frustration.

The Prompt

Write a professional, empathetic email explaining a [X%] rate increase for a [client's policy type] client. Reason: [market conditions/carrier decision/claims history]. Acknowledge the frustration, briefly explain the reason, offer to review options. Under 150 words. Don't be defensive.

Tips

Add "include a line that we reviewed other carriers and this is still competitive" if that's true — it gives the client a concrete reason to stay rather than shop around. Adjust the reason for the increase to match your actual market context; the AI's explanation will be generic otherwise.